Remote Social Media Support - Facebook (Fully Remote)

Looking for someone who enjoys engaging with people through messaging? We're building a team of customer service professionals to help online retailers create meaningful connections with their shoppers via Facebook.

What you will be doing:

• Keep track of customer messages coming in through Facebook Messenger and respond on behalf of our retail partners.
• Address customer questions quickly, provide information about products, and assist with order-related inquiries.
• Help customers find the right items for their needs and share current promotions or promotional codes.

Rate: $35 per hour.

Key Requirements:

• Access to a dependable computer or mobile device.
• Fast, stable internet connection at your location.
• Ability to write clearly and professionally in English.

Qualifications:

• No previous messaging support experience needed—comprehensive training will be provided.
• Self-motivated with the ability to organize your own work schedule.
• Excellent writing skills and experience using Facebook Messenger.

Location: Work entirely from your home (candidates from the US are preferred).

Interested in supporting our clients and their customers in a meaningful way? Send us your application and join our expanding community of remote support professionals!