No Phone Customer Service Representative (Remote)

We're looking for friendly, detail-oriented people to join our customer support team in a completely remote role. This position focuses entirely on written communication through chat and email—perfect if you'd rather type than talk. As an entry-level support specialist, you'll build relationships with customers, resolve their problems, and deliver helpful solutions with patience and understanding.

Key Responsibilities:

• Answer customer messages through live chat and social media messaging platforms.
• Work through customer problems, share helpful information, and apply promotional codes when appropriate.
• Research questions carefully to find the right answers and fix issues.
• Hand off difficult situations to the right team members when needed.

Rate: $35 per hour.

Requirements:

• A reliable internet-connected device such as a computer, tablet, or smartphone.
• Comfort managing your own workflow while taking direction from your manager.
• Willingness to commit to at least 7 hours of work each day.
• Strong, dependable internet connection in your home or work area.

Location:

• 100% remote opportunity; you must be based within the United States.

Training:

• Full training program included; customer service background is not required.

Perfect for thoughtful communicators who genuinely care about helping customers succeed. We'd love to hear from you and see what you can bring to the team!